RunTo Live
RunTo Live

Privacy Policy

Last updated: July 30, 2026

This Privacy Policy explains how RunTo Live (“we”, “us”, “our”) collects, uses, stores, and shares information when you use the RunTo Live mobile apps, Apple Watch app, and website at https://runtolive.app (together, the “Service”).

Contact: support@runtolive.app

1. Scope

This policy covers personal data and health-related data processed for the Service. By creating an account or using features that require permissions (such as Apple Health or location), you agree to the practices described here. Related terms are in our Terms of Service.

2. Information we collect

2.1 Account & profile

  • Authentication identifiers (via Clerk), email, display name, and handle
  • Profile details you provide (bio, city, photo, preferences)
  • Social graph (followers, following) and in-app interactions (cheers, comments)

2.2 Activity & location

  • GPS route points, pace, distance, elevation samples, heart-rate samples, photos, and video you record or broadcast during runs
  • Live-session visibility settings you choose (including privacy radius / map delay)
  • Device and app diagnostics needed to operate and improve the Service

2.3 Apple Health / HealthKit

If you grant Apple Health access, we may read and/or write the following categories for health and fitness purposes only:

  • Read: workouts and workout routes (including elevation gain from workout metadata when available); heart rate, resting heart rate, and heart-rate variability (HRV); steps; walking/running distance; active energy; Apple exercise minutes; sleep analysis; VO₂ max; flights climbed; and, when available, running speed, running power, and stride length
  • Write: workouts you complete in RunTo Live, including distance, active energy, and route data, so they appear in Apple Health and Fitness

HealthKit access is optional. You can deny or later revoke it in iOS Settings → Health → Data Access & Devices without losing unrelated app features (live runs recorded only on the phone can still work without Health import).

3. How we use your information

  • Provide core features: live broadcast, activity history, maps, and social
  • Import training history; estimate training zones; show recovery and weekly/monthly insights; power territory and related fitness features
  • Sync Watch workouts, calendar workouts, and Health summaries you choose to sync
  • Secure accounts, prevent abuse, and support customer requests
  • Improve product reliability and performance

We do not use Apple Health / HealthKit data for advertising, marketing profiling, data brokering, or sale to third parties. We do not sell your personal information.

4. Sharing

  • Your choices: When you go live or share a link, viewers you share with may see map, pace, heart rate, and media according to your visibility and privacy settings.
  • Service providers: We use processors that help us run the Service (for example authentication via Clerk and object storage for media). They process data only to provide services to us and must protect it appropriately.
  • Legal: We may disclose information if required by law or to protect users and the Service.

We do not disclose HealthKit-derived information to third parties for their own advertising or unrelated purposes. Sharing of health/fitness data with another party occurs only when you use a fitness feature that requires it (for example, showing heart rate to people you invite to a live run).

5. Retention

We retain account, activity, and synced Health-derived data for as long as your account is active and as needed to provide the Service. You may delete your account in the app (Settings → Delete Account), which permanently erases your account, runs, and uploaded media subject to short-term backup or legal hold exceptions.

6. Your rights & controls

  • Update profile and visibility settings in the app
  • Revoke Apple Health, location, camera, microphone, Bluetooth, or photos in iOS Settings
  • Disconnect Apple Watch / Health from Connections
  • Delete your account in Settings
  • Contact support@runtolive.app for access or privacy questions

7. Security

We use industry-standard measures appropriate to the sensitivity of fitness and location data, including encrypted transport (HTTPS) and access controls. No method of transmission or storage is 100% secure.

8. Children

The Service is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children.

9. International users

We may process data in the United States and other countries where we or our providers operate. If you use the Service from another region, you consent to that transfer as needed to provide the Service.

10. Health disclaimer

RunTo Live is a fitness product, not a medical device. Metrics (including heart rate, zones, recovery, and load) are for informational and training purposes only and are not medical advice. Always consult a qualified professional about health decisions.

11. Changes

We may update this policy from time to time. We will post the revised version at this URL and update the “Last updated” date. Material changes may also be communicated in the app or by email when appropriate.

12. Contact

Privacy questions: support@runtolive.app